NDIS funding and practical capacity building

Using NDIS Funding for Social Emotional Performance Coaching

Social Emotional Performance Coaching may be claimable when the support is disability-related, directly connected with your NDIS goals and used from an appropriate support category.

We help participants build practical skills for emotional regulation, social communication, decision-making, participation and work readiness. The support must be specific and goal-directed. General lifestyle, wellness or motivational coaching is not automatically an NDIS support.

A claim is more likely to fit when

The Support Has a Clear Disability-Related Purpose

  • It relates to an impairment recognised in the participant's plan
  • It works towards a stated NDIS goal
  • It builds functional skills, independence or participation
  • The participant has suitable funding and provider access
NDIS funding is individual. Not Just A Teacher Education cannot guarantee that a session or invoice will be approved. Your plan manager, support coordinator, my NDIS contact or the NDIA can confirm how your specific plan may be used.
Goal-aligned supportEach proposed service is linked to a practical participant outcome
Itemised invoicingService date, duration, rate, ABN and support description
Management pathwaysClear steps for self-managed, plan-managed and NDIA-managed funding
Brisbane and onlineDelivery format is agreed before the service begins
Check your plan fit
What the support can focus on

Practical Skill-Building, Not General Life Coaching

The service needs to target functional disability-related outcomes that can be practised outside the coaching room.

Emotional Regulation

Recognising early signals, understanding triggers and practising useful responses before pressure escalates.

Social Communication

Building skills for expressing needs, reading context, repairing misunderstandings and participating with others.

Independence and Participation

Planning routines, solving problems, making decisions and using strategies more independently in daily situations.

Work Readiness

Practising workplace communication, receiving feedback, managing pressure, teamwork and task follow-through.

Important boundary for school-aged participants

NDIS funding cannot be used for ordinary tutoring, curriculum support, educational attainment or school refusal programs. A school-aged coaching service must remain focused on disability-related functional skills, independence and participation rather than teaching school content.

Where the support may fit

Possible Capacity Building Categories

The correct category depends on the participant's plan, stated supports and goals. These examples are a starting point, not a promise that a category can be used.

Increased Social and Community Participation

May be relevant when the support builds social skills, connection, confidence and independence for participating in community life.

Improved Relationships

May be relevant for social skills development and building the participant's ability to interact with others. Behaviour support and behaviour support plans require appropriately registered providers and are not represented as part of standard SEP coaching.

Finding and Keeping a Job

May be relevant where coaching builds work skills, communication, problem-solving, confidence, routines or the ability to manage workplace pressure.

Other Stated Capacity Building Supports

Some plans may contain another relevant stated category. The category, provider requirements and support description should be confirmed before service begins.

Step-by-step process

How to Check and Claim the Support

Complete these checks before relying on NDIS funding for coaching.

1

Find the Relevant Goal

Identify the exact NDIS goal the support would work towards. Useful wording may refer to emotional regulation, communication, independence, relationships, social participation, work readiness or community access.

2

Confirm the Support Is Disability-Related

The proposed sessions must address functional impacts of the participant's disability and build practical skills. General wellbeing, motivation or lifestyle coaching is not enough on its own.

3

Check the Funding and Management Type

Ask the plan manager, support coordinator or my NDIS contact which support category may be used, whether funding is available and whether the provider must be registered.

4

Request an NJATE Plan-Fit Check

Share the relevant goal wording, management type and proposed skill-building focus. Do not send your full NDIS plan through the enquiry form.

5

Confirm the Service Agreement

Before sessions begin, agree on the outcomes, session format, rate, cancellation terms, invoice recipient and any progress reporting required.

6

Use the Correct Payment Pathway

The invoice is paid or claimed differently depending on whether funding is self-managed, plan-managed or NDIA-managed. The three pathways are explained below.

How payment works

Choose Your Plan Management Pathway

Provider access and payment responsibilities change depending on how the relevant funding is managed.

Plan-Managed

You can generally use registered or unregistered providers, subject to the support and your plan manager's requirements.

  • Confirm the goal, category and available funding
  • Provide your plan manager's invoice email
  • NJATE sends an itemised invoice to the plan manager
  • The plan manager submits the claim and pays the provider
Usually the simplest pathway for provider invoicing

Self-Managed

You manage payments and claims using the participant portal or my NDIS app.

  • Receive an invoice after the support is delivered
  • Either claim and then pay, or pay and claim using the receipt
  • Enter the service dates, category, amount, provider and ABN
  • Upload the invoice or receipt and keep financial records
The participant or nominee remains responsible for the claim
Fictional example

Ari, 17, Plan-Managed

Ari wants to participate more confidently in work experience. Their NDIS goal includes building communication, independence and emotional regulation for community and employment participation.

Ari's plan manager confirms that a suitable capacity building category can be used and that the proposed rate is acceptable before sessions begin.

What the process could look like

A Specific Claiming Example

1

Goal and Support Focus

Ari's family shares the relevant goal and explains that workplace feedback, unexpected changes and social communication can lead to shutdown or withdrawal.

2

Six-Session Skill Plan

The proposed sessions focus on recognising early pressure signals, using a short regulation routine, asking for clarification, responding to feedback and preparing for common workplace situations.

3

Service Agreement

The agreement records the participant goal, support purpose, session frequency, rate, delivery format, cancellation terms and where invoices should be sent.

4

Itemised Invoice

After each session or at the beginning of a retainer period, NJATE sends the plan manager an invoice with the ABN, invoice number, participant details, service date, duration, unit rate, total and disability support description.

Example session description Social Emotional Performance Coaching, 60 minutes. Capacity-building support focused on recognising early signs of emotional escalation, practising a three-step self-regulation routine and rehearsing communication strategies linked to the participant's goal of increasing independent community and workplace participation.
Start before you book

Request an NDIS Plan-Fit Check

Tell us only what is needed to understand the proposed support. We will review the goal, management type and skill-building focus before recommending the next step.

Relevant goal wordingCopy only the goal connected with the proposed support
Funding management typeSelf-managed, plan-managed, NDIA-managed or unsure
Practical outcomeWhat should become easier or more independent in everyday life?
Please do not paste or upload the participant's full NDIS plan, diagnosis reports, medical records or NDIS number into this enquiry form. Only provide the relevant goal wording and information needed for an initial fit check.
Common questions

NDIS Coaching Questions

Is Social Emotional Performance Coaching automatically claimable?

No. The support must be an NDIS support, relate to the participant's disability, align with the plan and goals, meet provider requirements and be purchased from an appropriate budget. Approval is individual and cannot be guaranteed.

Is this therapy or behaviour support?

No. Standard SEP coaching is practical capacity-building support and is not represented as psychology, counselling, occupational therapy, clinical treatment or an NDIS behaviour support service. Where therapy or behaviour support is required, an appropriately qualified and registered provider should be used.

Can coaching be claimed for school refusal or tutoring?

Not as school refusal treatment, tutoring or educational attainment support. NDIS funding does not replace responsibilities held by schools and education systems. For a school-aged participant, the proposed service must focus on disability-related functional skills such as emotional regulation, communication, independence or participation.

Can parents or carers join a session?

They may be involved where this directly supports the participant's agreed goal and the role is documented in the service plan. Parent coaching for general parenting needs is not automatically an NDIS support.

Which support category should I use?

That depends on the participant's individual plan. Potentially relevant categories may include Increased Social and Community Participation, Improved Relationships or Finding and Keeping a Job. Confirm the category before booking.

What details will appear on an invoice?

An itemised invoice can include NJATE's business details and ABN, invoice number, participant details, service date, duration, unit rate, total. A description of the disability-related capacity-building support delivered will be provided seperately in the session summary.

Will my plan manager definitely pay the invoice?

No provider can guarantee payment. The participant or nominee should confirm the support, funding category, provider access and rate with the plan manager before sessions begin.

A clear first step

Check the Plan Before Committing to Sessions

Share the relevant goal, management type and practical outcome. We will help you identify the questions that need to be confirmed before a service agreement is prepared.