Help Your Child Understand Themselves and Handle Life With Greater Confidence
Practical coaching for upper-primary students and teens who feel overwhelmed, stuck, unmotivated or unsure of themselves.
We help young people recognise the patterns affecting school, friendships and life at home, then build practical responses they can use when pressure rises.
Families gain clearer ways to support progress, communicate effectively and maintain boundaries without every difficult moment becoming a battle.
Begin with one 60-minute consultation for $160 including GST. No long-term commitment is required.
Your Child May Know What to Do but Struggle to Access It Under Pressure
Your child may be capable, caring and full of potential, yet still find it difficult to use what they know when school, friendships or family life becomes demanding.
Confidence Has Dropped
They avoid trying, speak negatively about themselves or become highly affected by mistakes and setbacks.
Motivation Is Disappearing
Schoolwork, routines or activities that once felt manageable now create avoidance, delay or repeated conflict.
Small Demands Create Large Reactions
A request, change or disappointment quickly becomes overwhelm, withdrawal, anger or complete shutdown.
Friendships Feel Exhausting
Social situations, misunderstandings, exclusion or uncertainty take up significant emotional energy.
The Same Conflict Keeps Returning
Everyone understands the conversation afterwards, but the same pattern returns when pressure rises again.
You Keep Second-Guessing Your Response
It is difficult to know when to push, pause, maintain the boundary or adjust what is being asked.
These experiences do not automatically mean something is wrong with your child or that anyone has failed. They suggest that the pattern needs to be understood before another strategy is added.
Young People Are Not Problems to Fix. Families Are Not to Blame.
Dylan helps families slow difficult situations down, understand what may be driving the pattern and build a response that can be used outside the coaching room.
The approach is warm, direct and strengths-based. It respects the young person while remaining honest about patterns that are not helping. Parents and caregivers are supported without being handed another unrealistic routine or generic list of strategies.
Coaching can be adapted for autistic young people, young people with ADHD and young people experiencing anxiety. Language, pace, visual tools, interests, sensory needs and family involvement are adjusted to the person rather than expecting the person to fit a standard method.
“Dylan’s calm approach and genuine care have made a real difference for our family, and we highly recommend him.”Public Setmore review from a parent. Read current reviews .
Support for the Young Person and the Family Around Them
The child or teenager is the primary participant, but family understanding often determines whether a strategy can be used consistently at home, at school and under pressure.
Support for Children and Teens
Help the young person understand the pattern, build a response that fits and practise using it in everyday life.
- Confidence, identity and self-advocacy
- Overwhelm, anxiety and emotional regulation
- Motivation, school engagement and follow-through
- Friendships, communication and social pressure
- ADHD, neurodiversity and individual support needs
Support for the Family
Help adults understand what may be driving the pattern and respond in ways that support progress without losing necessary boundaries.
- Recognise early signs of pressure
- Communicate more clearly
- Reduce unnecessary escalation
- Know when to push, pause or adjust
- Support independence and reinforce agreed strategies
Joint and Flexible Sessions
Family involvement is discussed during intake and adapted to the young person’s readiness, privacy and goals.
- Individual sessions with the young person
- Parent or caregiver consultations
- Joint family sessions
- Practical resources and between-session practice
- Progress reviews or referral when another service is needed
Build the Skills That Help Understanding Become Action
Coaching helps young people notice what is happening, make a more useful choice and build skills that can survive difficult days.
Understand What Is Happening Within You
Recognise emotions, body cues, strengths, needs and the story shaping the response before the moment takes over.
Respond Under Pressure
Create enough space between what is felt and what happens next to ask for time, communicate a need or return more effectively.
Understand People and Build Connection
Read tone and context, express disagreement more safely and repair misunderstandings without losing sight of personal needs.
Stay Curious and Willing to Repair
Review what happened without becoming trapped in shame, try a different response and rebuild trust after conflict.
Turn Awareness Into Action
Start, follow through, prepare for barriers and build habits that can be practised, observed and adjusted over time.
From a Difficult Pattern to a Practical Next Step
Social Emotional Performance Coaching slows the situation down. We explore what happens, what the young person experiences, what makes the moment harder and what a more useful response could look like.
Sessions may use conversation, interests, visual tools, practical activities, rehearsal, planning and reflection. The method is adapted to the young person’s age, strengths, communication style, sensory needs, environment and readiness.
The strategy must fit the young person and the environment in which they are expected to use it.
Understand What Is Happening
We explore the concern, the context, what tends to happen and what has already been tried.
Define Meaningful Progress
The goal becomes specific enough to recognise, such as starting with less avoidance or recovering more quickly after conflict.
Build a Response That Fits
The language, strategy and support are adapted to the young person’s strengths, needs, context and readiness.
Practise in Real Situations
The young person and family use the agreed strategy between sessions without turning it into another large demand.
Review Honestly
We examine what worked, what did not and what needs to change using examples, observations and agreed checkpoints.
Start With One Consultation. Decide the Rest Later.
You do not need to choose the full coaching pathway before the first conversation. We begin by understanding the concern, the context and what useful progress may look like.
Initial Consultation
A focused conversation to understand what is happening, clarify the goal, discuss family involvement and recommend the most appropriate next step.
- 60-minute session
- Concern, context and previous strategies explored
- Meaningful progress clarified
- Parent or guardian involvement discussed
- Recommended coaching direction
Standard Session
A full coaching session for individual work with the young person, parent guidance or a focused review of an agreed strategy.
- 60-minute session
- Personalised coaching focus
- Practical strategy or next step
- In-person or online options
Extended Session
Additional time for joint family work, shared planning, practising communication or reviewing several connected priorities.
- 90-minute session
- Suitable for joint family coaching
- Useful when different perspectives need to be heard
- Allows deeper planning and rehearsal
The initial consultation is used to decide whether focused sessions, joint work, ongoing support or referral to another professional is the most useful next step.
Prices are in Australian dollars and include GST unless otherwise stated. Terms and conditions apply.
Retainers Create Time to Practise, Review and Adjust
Some goals benefit from a regular rhythm of coaching, family guidance and between-session practice. A retainer is recommended only after the initial need and level of support have been discussed.
Three-Month Retainer
A structured coaching period for building momentum around clear young-person and family goals.
- Two or three sessions per month
- Weekday message support
- Digital resources and journals
- Progress review
- Priority scheduling
- Sessions may transfer within the immediate family with notice
- Recurring weekly sessions available at an additional cost
Six-Month Retainer
A longer coaching partnership for goals that benefit from repeated practice and support across changing school, social or family situations.
- Two or three sessions per month
- Weekday message support
- Digital resources and journals
- Progress reviews
- Priority scheduling
- Sessions may transfer within the immediate family with notice
- Recurring weekly sessions available at an additional cost
The Work Continues Between Appointments
Ongoing support keeps the plan visible while the young person and family practise new responses in real situations.
Regular Coaching Rhythm
Repeated sessions create time to review what happened, adjust the strategy and practise again.
Family Guidance
Caregivers receive practical support to reinforce agreed strategies, communicate clearly and recognise progress.
Weekday Message Support
Brief support is available on weekdays between 9 am and 6 pm for practical questions and agreed follow-up.
Resources and Journals
Relevant tools, reflection prompts and resources support the work between sessions.
Progress Reviews
Progress is discussed using agreed goals, observations and examples from school, home and relationships.
Priority Scheduling
Retainer clients receive priority access to available appointment times during the active period.
Clear Boundaries Protect the Coaching Process
- One unused session may roll into the following month. Other unused sessions expire.
- Monthly instalment plans include a 5% fee.
- Retainers renew automatically unless you opt out in line with the service agreement.
- Message support is not crisis support and is not monitored outside the stated weekday hours.
- All retainer conditions are confirmed before commencement.
Social Emotional Performance Coaching May Be Claimable
NDIS funding may be used when coaching is disability-related, directly connected with a participant goal and purchased from an appropriate support category. Start with a plan-fit check before booking.
Funding is individual and approval cannot be guaranteed. A diagnosis does not automatically make coaching claimable.
The First Conversation Creates Clarity Before Commitment
The purpose of the initial consultation is to understand the situation and recommend what may be useful, not to pressure the family into a long-term package.
Book the Initial Consultation
Choose an available online or in-person 60-minute appointment.
Share What Has Been Happening
We discuss the concern, context, previous strategies, family involvement and what feels most important now.
Clarify a Useful Next Step
We recommend focused coaching, joint work, ongoing support or another professional when coaching is not the right service.
Continue Only While It Is Useful
Goals, frequency and strategies are adjusted when observations and real experiences suggest a change is needed.
Coaching Supports Skill Development, Not Clinical Treatment
Social Emotional Performance Coaching focuses on self-awareness, practical skills, planning, communication and everyday action.
It does not diagnose or treat mental health conditions and does not replace counselling, psychology, medical care, crisis support, diagnostic assessment or school risk-management procedures.
When a young person’s needs fall outside the coaching scope, the concern will be discussed honestly and referral to an appropriately qualified professional or service will be recommended.
- Coaching is private within legal, ethical and duty-of-care limits.
- Parent or guardian involvement is discussed during intake.
- The young person’s dignity and privacy remain important.
- Coaching does not provide emergency or crisis response.
- Message support is for practical coaching follow-up only.
In an emergency, contact emergency services or an appropriate crisis service rather than waiting for a coaching response.
Common Questions From Parents and Caregivers
Is this counselling or therapy?
No. This is practical, non-clinical coaching focused on self-awareness, skill development, planning, communication and everyday action. It does not diagnose or treat mental health conditions.
Does my child need a diagnosis?
No diagnosis is required to access coaching. Suitability is based on the young person’s goals, needs and whether the concern falls within the coaching scope.
Do you work with ADHD, autism or anxiety?
Yes. Coaching can be adapted for autistic young people, young people with ADHD and young people experiencing anxiety. The work may focus on confidence, regulation, executive functioning, communication, school engagement, self-advocacy and practical routines. Coaching does not diagnose or clinically treat these conditions.
Is this only for behavioural problems?
No. Families may seek coaching for confidence, motivation, school engagement, friendships, communication, pressure, emotional regulation or repeated patterns at home. Behaviour may be part of the concern, but it does not need to be the main focus.
What age groups do you coach?
This pathway is designed primarily for upper-primary students and teenagers. Language, activities, pace and family involvement are adjusted to age and developmental needs.
What happens during a session?
Sessions may use conversation, interests, visual tools, rehearsal, planning, practical activities and reflection. Each session connects understanding with a realistic next step.
What if my child does not want to talk about feelings?
Coaching does not depend on prolonged emotional conversation. Interests, visual tools, practical tasks, planning, rehearsal and real situations can be used to build engagement at a pace that fits the young person.
Will parents or caregivers be involved?
Involvement is discussed during the initial consultation. It may include intake, practical home support, joint sessions or progress conversations while respecting the young person’s privacy and dignity.
How will we know whether coaching is helping?
Progress is reviewed through agreed goals, examples and observations. This may include participation, communication, follow-through, recovery after pressure or more consistent use of a strategy.
Can you communicate with my child’s school?
Communication with educators may be useful in some situations. It requires appropriate consent, a clear purpose and respect for the young person’s privacy.
Are sessions available online?
Yes. Secure video sessions are available across Australia, with in-person appointments available in Brisbane.
Can we begin with one session?
Yes. The initial consultation is a 60-minute starting point that costs $160 including GST. No long-term commitment is required and the fee can be credited towards a retainer when continuing within seven days.
What happens if I cancel?
Cancellations made at least 48 hours before the session do not attract a fee. Cancellations between 24 and 48 hours attract a 50% fee. Cancellations with less than 24 hours notice attract the full session fee. Retainer clients receive one grace cancellation per term, which must be rescheduled within the active term.
What if my child needs clinical or crisis support?
When the concern falls outside the coaching scope, referral to an appropriately qualified professional or service will be recommended. Coaching does not provide emergency or crisis support.
Help Your Family Understand What Is Happening and What to Try Next
You do not need to know which session or package is right before contacting us. Start with what has been happening and what you would like to work better.
Start with one 60-minute consultation. No generic sales pitch and no pressure to choose support that does not fit. Prices are in Australian dollars and include GST unless otherwise stated.